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Help & Knowledge Base

We are here to help. Find help, guides, knowledge, and information about MingMart here, or contact us if you need more help. 
How to use Ming Mart
Information for buyers and sellers on how to operate the MingMart platform. Here you can find help with shopping, product finding, registration, product upload, etc.
Returns and Refunds
Help with return and refund related issues, how to handle returns and refunds.



Manage Ming Mart Account
Help for buyers and sellers on how to configure their MingMart account, explanation of features and functions on buyer and seller account.

Payments
Help for buyers and sellers on payment handling, how to process the payments, checkout and invoicing.



Shipping & Delivery
Help and guidance for buyers and sellers on shipping and delivery, procedure, costs and handling issues.



Other help & Topics
Any other help and topics that are related to MingMart can be found here.



E-commerce Basics
Information and guidance for e-commerce, explanation about the principles of e-commerce, marketplace concepts, etc.

Advanced E-commerce Resources
Information and topics about advanced e-commerce concepts, industry development and research topics.

Logistics Resources
Information and topics about logistics related to e-commerce, how logistics work, and the development of different logistic models.


Still cannot find the help you need? Contact Us Now
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You can find help from our social media channels. We regularly post on our social media channels and therefore may have the information and help that you need. You can also send us a message or comment via our social media channels and we will strive to get back to you as soon as possible.